For sellers
Reach buyers who are actually buying
Producers, traders and mandates spend most of their working time proving they are genuine to people who turn out not to be. Verification is done once here, and it travels with you into every deal on the platform.
Buyers who were never buying
A letter of intent arrives, forwarded four times, from a buyer nobody can reach directly. You spend six weeks and a documentation budget finding out there was no principal at the end of it.
Demand on Nelum is posted by companies that completed business verification before they could post anything — incorporation, ownership and control, beneficial owners, bank confirmation. You are responding to a buyer, not to a rumour of one.
Proving you are real, over and over
Every new counterparty starts from zero. The same company file, the same licences, the same explanation of your ownership structure, sent again to someone who will still treat you as unproven.
Verification here is done once. Your status, your country, and how long you have been registered are visible to every verified buyer on the platform, and your representatives carry credentials that prove they act for you. You stop re-establishing your existence at the start of each conversation.
Carrying every cost before you see anything
Documentation, export duty, assay, insurance, transport — the seller funds all of it up front, and in this market routinely ships against nothing more than a promise. When the buyer disappears, the loss is entirely yours.
Settlement is funded at Stage 4, before the pre-shipment document set is even required. You can see the buyer's wallet funded and verified on-chain — not asserted in an email, not a scanned SWIFT of uncertain origin — before you commit the first cost of shipping.
Doing the paperwork twice, or finding it wrong at the airport
The pre-shipment set differs by shipping method, and the difference is not trivial. Hand-carried needs the accompanying representative's passport and flight ticket. Air freight needs the packing list and air waybill. Doré needs a pre-shipment assay certificate.
The checklist knows which set applies to your consignment and shows exactly what is outstanding. Nothing is discovered missing at check-in, and the Sale and Purchase Agreement is generated from the offer you made rather than retyped by the other side.
Disputes about what was in the parcel
The final assay decides the commercial outcome, and it is where trades break down — a buyer reporting a purity the seller does not recognise, with no independent record of what left.
A pre-shipment assay certificate is filed before the consignment moves. The final assay comes from an independent refinery and is matched against the tolerance in your SPA. Weigh-in and melt videos can be attached at both ends. The comparison is on the record rather than in an argument.
What verification asks of you
Submitted once, into storage that cannot be read back through the platform by anyone, including your counterparties.
- Certificate of incorporation
- Evidence the company exists and where.
- Tax registration
- Your registration in the jurisdiction of incorporation.
- Proof of registered address
- The registered office, matching your filed details.
- Ownership and control
- Structure and beneficial owners. This is the part most often asked for late by a buyer's compliance team — doing it up front removes that delay.
- Bank confirmation
- Confirmation of the company's banking relationship.
- Export or trading licence
- Where your jurisdiction requires one to export.
- Representative identity
- Identity documents and a photograph for each person who will act for the company.
Origin, and why it is asked about
Refiners must evidence their sourcing to stay acceptable to the financial markets that price gold. That obligation travels backwards down the chain: what a buyer asks of you, someone is asking of them.
Origin is recorded per consignment and carried with the deal. Material from conflict-affected or high-risk areas attracts enhanced due diligence under the OECD guidance rather than automatic refusal — the framework is explicit that withdrawing from producing regions removes legitimate livelihoods without reducing harm. Documenting origin properly is what keeps legitimate production, including artisanal production, inside the formal market.
It is the same standard for everyone, including the buyers you face. Part of why a verified buyer takes your offer seriously is that they know what you had to do to get here.
Get verified once
Register your company, complete verification, and respond to demand from buyers who have completed exactly the same checks.