What's included

The company is the account

Not a personal login with a company name attached.

A trading desk is not one person. The director who signs the contract is rarely the person chasing the export permit, and neither of them should be the only route into the account. Nelum is built around the company: you register the business, then invite the people who act for it.

Roles carry real authority. An owner or director administers the company and its team. A trader works the commercial side — posting demand, making offers, signing. Logistics handles the shipment checklist without needing sight of the commercial terms. A viewer sees the deal without being able to move it.

Authority to confirm settlement is deliberately separate from role, because seniority and money are different questions. A trusted trader may hold it and a director may not. It is granted explicitly, one person at a time, and every grant or revocation is recorded.

The system will not let you strand yourself. Every company must keep at least one active owner and at least one active member able to confirm settlement — enforced as a database constraint, so a badly-timed role change or a departure cannot lock a company out of its own deals.

Owner

Full administration, ownership transfer

Director

Team and company administration, signing

Trader

Demand, offers, contracts

Logistics

Shipment and document checklist

Viewer

Read-only

Settlement confirmation

Separate privilege, granted per person

Business verification

The gate everything else sits behind.

Incorporation and registration documents, tax registration, proof of registered address, ownership and control structure including beneficial owners, bank confirmation, and any export or trading licence. Submitted once, checked, and then in force for every counterparty you meet on the platform.

Documents go into storage with no read path back through the product. Once filed, they cannot be retrieved — not by a counterparty, not by you. What is disclosed to the other side of a deal is your verification status, your country, and how long you have been registered. Not your incorporation certificate.

Verification is live state rather than a permanent badge. If a verified company later changes its registered details, the change is flagged and settlement pauses pending review while the rest of the process continues — proportionate, and visible to the counterparty rather than silent.

Representative credentials

For the part of this trade that still happens in a room.

Doré is bought and sold face to face more often than the technology in this sector likes to admit. People fly to meet counterparties, inspect parcels, and sit across a table from someone holding a business card that means nothing.

Every verified representative carries a credential showing their photograph, name, role, company, the company's verification status, and how long both they and the company have been registered. It has a QR code. Scanning it opens a public verification page — no account, no app — showing the same information from our records rather than from the card in their hand.

The photograph is the point. A credential without a face cannot do the job it exists for, which is letting you confirm that the person in front of you is the person the record describes.

Marketplace

Demand posted by verified buyers, visible to verified sellers.

A Letter of Intent carries product type, quantity, whether it is one-off or recurring and over how many periods, minimum purity, origin preference, delivery location, shipping method, and pricing — either an absolute USD range or a discount to a benchmark, which is how most doré actually prices.

It also carries an expiry date, and it leaves the market on that date automatically. Stale demand is one of the reasons this market wastes so much of everyone's time; an LOI that expired in March should not still be attracting offers in September.

Buyers appear under a pseudonymous reference with country and verification status. Their legal name is disclosed when a deal starts, not while they are still shopping — because knowing who is buying what volume is commercially valuable to a competitor.

If you hold a signed LOI as a PDF, attach it. The platform reads the terms out of the document and fills the form for you to check, rather than making you retype what you already have.

Deal room and generated contracts

One room per deal, tracking all eleven stages.

The Sale and Purchase Agreement is generated from the terms of the offer that was accepted. This closes the gap where terms drift — where the purity in the contract is not quite the purity in the LOI, and nobody notices until the assay comes back.

Both parties sign in the room, each signature recorded with its signatory and timestamp. Once the deal exists, its commercial terms are immutable: the fee, the counterparties, and the source records cannot be altered by either side afterwards. That is enforced by a database trigger rather than by convention.

The stage tracker shows where the deal is, what the current stage requires, and who it is waiting on. Nobody has to ask.

Document vault and gated checklist

The paperwork produced as the deal moves, not reconstructed afterwards.

The pre-shipment set is specific to the shipping method. Hand-carried consignments need the accompanying representative's passport and flight ticket; air freight needs the packing list and air waybill. Doré needs a pre-shipment assay certificate because its content is the entire commercial question. The checklist knows which set applies and shows what is outstanding.

Mandatory items gate the stage advance. Not as a reminder — the deal does not move. This is the difference between a document management system and a process: one stores what you give it, the other declines to proceed without it.

Every document is visible to the two counterparties on that deal and to nobody else. When the deal completes, the archive is sealed — every document, stage advance and signature with its actor and timestamp, retained for the periods anti-money-laundering law requires.

Settlement verification

Counterparties hold their own funds. We verify.

The buyer funds a wallet they control and registers it against the deal. Nelum reads the chain to verify the deposit has arrived and matches what the contract requires, giving the seller an answer to the only question that governs whether they ship: is the money actually there.

At closing, whoever controls the funded wallet releases the payment split themselves — the seller's proceeds and the marketplace fee — and both transfers are verified on-chain against the addresses recorded on the deal.

There is no Nelum wallet in the middle of your trade, no private key we hold, and no balance we could freeze or lose. That is a deliberate design choice with a consequence worth stating plainly: a transfer to a wrong address is not something we can reverse.

Audit trail

Built for the review that happens two years later.

Stage advances, document uploads, role changes, settlement confirmations, and verification decisions are recorded with their actor and timestamp. Company governance events — a role change, a profile edit, an ownership transfer — record which fields changed rather than their values, so the trail proves what happened without becoming a second copy of your data.

This is the part nobody values until they need it. When a compliance review, a tax authority, or a counterparty's auditor asks how a particular parcel reached you and on what basis you accepted it, the answer is a sealed record rather than a search through the mailbox of someone who left last year.